Penyusunan Prosedur Operasional Standar Pengelolaan Proyek Berdasarkan Kerangka Kerja ITIL V3 dan PMBOK 5th. JTERA (Jurnal Teknologi Rekayasa), [S. l.], v. 3, n. 1, p. 99–104, 2018. DOI: 10.31544/jtera.v3.i1.2018.99-104. Disponível em: https://jtera.polteksmi.ac.id/index.php/jtera/article/view/94. Acesso em: 25 jun. 2026.