Penilaian Layanan Sistem Informasi Akademik Universitas Muhammadiyah Sukabumi dengan Framework ITIL v3. JTERA (Jurnal Teknologi Rekayasa), [S. l.], v. 6, n. 2, p. 341–350, 2021. DOI: 10.31544/jtera.v6.i2.2021.341-350. Disponível em: https://jtera.polteksmi.ac.id/index.php/jtera/article/view/551. Acesso em: 27 oct. 2026.